Need help?

Treely is made by one person, so support comes straight from me. I read every message and reply as soon as I can.

Reporting a bug

Three things make a bug far quicker to fix: the iPhone model and iOS version, what you were doing just before it happened, and a screenshot if something looked wrong. If it was a quiz question or a tree page, say which tree.

A tree or a fact looks wrong

Please tell me. Every page is written and checked against field guides, and a correction from someone standing in front of the tree is the most useful message I get. A photograph helps.

Your progress

There are no accounts. Your progress lives on your phone and is included in your iPhone's own backup. Deleting the app deletes it.

Refunds

Purchases are handled by Apple, so refunds are too. You can ask for one at reportaproblem.apple.com.

Feature requests

Welcome. Tell me what you are trying to do rather than the feature you have in mind, and there is a better chance of it landing well.